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We're here to help
Check out some of our top queries below. You can also view our full FAQs page here.
What is a pre-order / group buy?
A pre-order or group buy is paying and placing an order for a product that is not yet in-stock, but will be produced in a certain time frame and then sent out to the customer once production has been quality checked and finalized.
What is your returns and exchanges policy?
Please refer to our returns and exchanges policy for more details
Quality Guidelines
Please refer to our Quality Guidelines for more details